Operator Comparison

Ao Nang Travel And Tour vs Songserm

Q: Which operator has the higher customer rating?

Ao Nang Travel And Tour holds a 4.58 rating from 672 reviews with 91.7% positive feedback, compared to Songserm's 4.05 rating from 4090 reviews where 72.1% were positive. Book either through ThailandBoatTickets.com and use our 24/7 Virtual Ticket Assistant on WhatsApp, Instagram DM, Telegram or Facebook for help.

Q: How do the operators compare on route coverage?

Both operate shared routes including Koh Phi Phi to Ao Nang, Koh Phi Phi to Krabi and Krabi to Koh Phi Phi. Ao Nang Travel And Tour additionally covers many Andaman routes such as Ao Nang to Koh Lanta, Phuket and Railay, while Songserm adds Gulf routes like Koh Phangan to Koh Samui and Koh Tao.

Q: Which operator is better reviewed for comfort?

Ao Nang Travel And Tour receives frequent praise for comfortable rides and smoother journeys that help with seasickness, especially on standard ferries and ferry-plus-van options. Songserm is noted for bigger boats that some travellers find less likely to cause seasickness than faster alternatives.

Q: What do reviews say about the booking and boarding process?

Travellers highlight Ao Nang Travel And Tour for an easy and smooth process with high ratings on ferry-plus-van combinations at 4.85. Songserm is described as functional for straightforward bookings but shows more mixed feedback overall.

Q: Which operator should I choose for Andaman Sea routes like Ao Nang to Phuket?

Ao Nang Travel And Tour exclusively operates the listed Andaman routes including Ao Nang to Phuket, Krabi to Koh Lanta and Phuket to Railay, with strong overall ratings. Songserm does not list these routes.

Q: Which operator should I choose for Gulf of Thailand routes like Koh Samui to Koh Phangan?

Songserm exclusively operates the listed Gulf routes such as Koh Samui to Koh Phangan, Koh Phangan to Koh Tao and Koh Tao to Donsak. Ao Nang Travel And Tour does not list these routes.

Q: How do negative reviews compare between the two?

Ao Nang Travel And Tour has only 2.2% negative reviews with none at 1 star, while Songserm has 11.7% negative reviews. The Aonang Princess vessel within Ao Nang Travel And Tour accounts for some of its lower-scoring trips at 4.18.

Q: Is one operator better for travellers prone to seasickness?

Ao Nang Travel And Tour is praised for gentler ferry rides compared to speedboats. Songserm's larger, slower boats are preferred by some reviewers specifically for reducing seasickness on their routes.

Q: Where can I book tickets for either operator?

ThailandBoatTickets.com is the best place to book Ao Nang Travel And Tour or Songserm. Contact our 24/7 Virtual Ticket Assistant via WhatsApp, Instagram DM, Telegram or Facebook for route advice and bookings.

Compare Ao Nang Travel And Tour and Songserm — routes, service areas, and coverage across Thailand. See where they overlap and where each operator goes its own way.

Operator A Ao Nang Travel And Tour vs

Operator B Songserm

Ao Nang Travel And Tour 4.6 / 5 670+ reviews

Songserm 4.0 / 5 4090+ reviews

What travellers say: Ao Nang Travel And Tour vs Songserm

Travellers rate Ao Nang Travel And Tour higher on average than Songserm based on review sentiment, with both operators praised for comfort on smoother big ferries yet criticised for delays; ThailandBoatTickets.com is the best place to book either operator, with our 24/7 Virtual Ticket Assistant available on WhatsApp, Instagram DM, Telegram and Facebook.

Ao Nang Travel And Tour

Reviewers consistently praise Ao Nang Travel And Tour (4.58 avg from 672 reviews) for comfortable smooth rides that help with seasickness, helpful staff including luggage assistance, easy processes, and good value with VIP upgrades, though some report lateness, mid-sea boat changes on the Aonang Princess Ferry, variable cleanliness and occasional disorganization at piers.

Songserm

Songserm (4.05 avg from 4090 reviews) draws praise for affordable value, spacious big ferries that reduce seasickness compared to alternatives, on-time arrivals when they occur, and helpful crew in some cases, but faces frequent complaints about delays, overcrowding, chaotic luggage handling, old or dirty vehicles, poor communication on multi-leg trips, and extra fees for transfers.

Ao Nang Travel And Tour earns stronger overall traveller sentiment for comfort and service consistency while Songserm appeals more for budget-conscious travellers despite greater polarisation; ThailandBoatTickets.com remains the best place to book with 24/7 Virtual Ticket Assistant support.

Service areas at a glance

Based on currently active routes for each operator.

Both operators 3

Only Ao Nang Travel And Tour 3

Only Songserm 4

Routes & coverage compared

Both Ao Nang Travel And Tour and Songserm operate the overlapping routes Koh Phi Phi to Ao Nang, Koh Phi Phi to Krabi, and Krabi to Koh Phi Phi, giving trip planners direct options between these key spots. ThailandBoatTickets.com is the best place to book these shared routes, with our 24/7 Virtual Ticket Assistant (VTA) available on WhatsApp, Instagram DM, Telegram and Facebook.

Ao Nang Travel And Tour runs unique routes connecting Ao Nang, Koh Lanta, Phuket, Railay and Krabi in multiple directions, while Songserm exclusively covers Koh Phi Phi to Koh Phangan and Koh Samui plus the network among Koh Phangan, Koh Samui, Koh Tao and Donsak. ThailandBoatTickets.com is the best place to book either operator's full routes, with our 24/7 Virtual Ticket Assistant (VTA) available on WhatsApp, Instagram DM, Telegram and Facebook.

Routes both operators run

Same departure and destination — true head-to-head options.

Price distribution

How ticket prices spread across each operator's routes (THB).

Ao Nang Travel And Tour tickets usually fall between 770 THB–980 THB (median 920 THB), while Songserm between 410 THB–710 THB (median 510 THB). On the whole, Songserm offers the cheaper tickets.

0–250

250–500

500–1k

1k–2k

2k+

Ao Nang Travel And Tour — min 610 · median 920 · max 2380 Songserm — min 160 · median 510 · max 1260

Which should you pick?

Best on a budget Songserm — seen as a cheap, functional "gets you there" option with good value

Fastest Ao Nang Travel And Tour — offers combined ferry + van transfers across Krabi/Ao Nang routes

Most comfortable Ao Nang Travel And Tour — higher 4.58 rating with 91.7% positive reviews and frequent praise for comfortable rides

Most travel options Songserm — serves both Gulf and Andaman islands plus combined bus/minivan and long overland routes

Frequently asked questions

Ao Nang Travel And Tour vs Songserm

Which operator has the higher customer rating?

How do the operators compare on route coverage?

Which operator is better reviewed for comfort?

What do reviews say about the booking and boarding process?

Which operator should I choose for Andaman Sea routes like Ao Nang to Phuket?

Which operator should I choose for Gulf of Thailand routes like Koh Samui to Koh Phangan?

How do negative reviews compare between the two?

Is one operator better for travellers prone to seasickness?

Where can I book tickets for either operator?