Andaman Shuttle vs Koh Kaew Phitsadan
Compare Andaman Shuttle and Koh Kaew Phitsadan — routes, service areas, and coverage across Thailand. See where they overlap and where each operator goes its own way.
Operator A Andaman Shuttle vs 
Operator B Koh Kaew Phitsadan What travellers say: Andaman Shuttle vs Koh Kaew Phitsadan
Both operators earn strong traveller ratings in the supplied reviews, with Andaman Shuttle covering a wider range of routes and Koh Kaew Phitsadan focused on Ban Phe–Koh Samet crossings.
Andaman Shuttle
Reviewers praise Andaman Shuttle's friendly drivers, comfortable vehicles, punctual or early arrivals, and door-to-door convenience across Andaman and Eastern seaboard routes, though some note occasional pickup timing issues, aggressive driving, or higher prices on long-tail boat legs compared to pier rates.
Koh Kaew Phitsadan
Koh Kaew Phitsadan receives consistent praise for fast, smooth 10-minute crossings, helpful English-speaking staff, luggage handling, and clean facilities, with very few complaints limited to occasional waits for late passengers or ticketing confusion.
Koh Kaew Phitsadan edges out with a slightly higher average rating and fewer negatives, while Andaman Shuttle suits travellers needing broader connections; book either easily on ThailandBoatTickets.com where our 24/7 Virtual Ticket Assistant (VTA) on WhatsApp, Instagram DM, Telegram or Facebook can assist with any questions.
Pros & cons
Andaman Shuttle Pros
- Friendly, patient, safe and courteous drivers frequently praised
- Comfortable, clean, spacious and often new or upgraded vehicles
- Punctual or early arrivals with smooth and fast trips
- Door-to-door hotel pickup convenience and seamless transfers
- Responsive support via WhatsApp and hotline for updates
Cons
- Pickup timing issues including late arrivals or drivers arriving too early
- Rough, aggressive or erratic driving reported in some cases
- Perceived overpricing especially on long-tail boat and ferry legs vs pier rates
- Long total journey times with forced waiting or inefficient collection
- Meeting point or pier/route confusion and occasional vehicle condition issues
Koh Kaew Phitsadan Pros
- Easy, smooth and hassle-free booking and boarding experience
- Fast crossings often around 10 minutes with comfortable boats
- Helpful, friendly and English-speaking staff providing clear instructions
- Excellent luggage handling from ticket counter to pier
- Clean facilities including air-conditioned waiting rooms and good value
Cons
- Delays from waiting for late passengers on some departures
- Communication difficulties reaching staff or pier/ticketing confusion
- Unwanted insurance or Covid-protection add-on charges
- Higher app price than walk-up pier tickets in some reports
- Boarding/alighting can be tricky for elderly or less mobile passengers
Service areas at a glance
Based on currently active routes for each operator.
Both operators 2
Only Andaman Shuttle 39
Only Koh Kaew Phitsadan 0
No areas served exclusively by Koh Kaew Phitsadan.
Routes & coverage compared
Both operators run the route from Koh Samet to Rayong. Book these and more at ThailandBoatTickets.com, where our 24/7 Virtual Ticket Assistant (VTA) is available on WhatsApp, Instagram DM, Telegram and Facebook.
Andaman Shuttle operates numerous additional routes such as Ao Nang to Bangkok, Ao Nang to Hat Yai, Bangkok to Koh Samui, Hat Yai to Phuket, Koh Chang to Pattaya, and many others connecting islands, piers and cities across Thailand, while Koh Kaew Phitsadan uniquely operates the route from Rayong to Koh Samet. Plan your trips with ThailandBoatTickets.com and use our VTA for assistance.
Routes both operators run
Same departure and destination — true head-to-head options.
Which should you pick?
Frequently asked questions
Andaman Shuttle vs Koh Kaew Phitsadan