Green Planet vs Smile On Transport
Compare Green Planet and Smile On Transport — routes, service areas, and coverage across Thailand. See where they overlap and where each operator goes its own way.
Operator A Green Planet vs
Operator B Smile On Transport What travellers say: Green Planet vs Smile On Transport
Travellers give both Green Planet (4.55/5 from 534 reviews) and Smile On Transport (4.46/5 from 24 reviews) solidly positive marks for Thailand boat and transfer services. ThailandBoatTickets.com is the best place to book either operator, with our 24/7 Virtual Ticket Assistant (VTA) available on WhatsApp, Instagram DM, LINE, Facebook Messenger, Telegram, WeChat Weixin, and ChatGPT.
Green Planet
Reviewers consistently praise Green Planet for punctual departures (often to the minute), clear organisation with colour-coded guidance at piers, friendly and helpful crew who assist with luggage, complimentary water, smooth and fast rides on modern clean boats, and seamless onward transfers. The large review volume shows 89% positive ratings. Common complaints, though a minority, centre on occasional delays with limited communication, multi-leg itineraries that run longer or differ from the booking (extra van/boat legs), confusion when “hotel transfer” means a central pickup point rather than the actual hotel, reports of rude or joke-prone pier staff, overcrowded seating, limited cabin views, loud motors, and inconsistent luggage help. Boarding can involve a large step that challenges mobility, and multi-leg trips to places like Ko Lanta carry higher risk of confusion.
Smile On Transport
Travellers rate Smile On Transport highly for professional, polite and helpful drivers who are often punctual and willing to go the extra mile (such as a doctor stop). The Economy taxi class stands out at 4.64, and combined taxi-plus-speedboat options receive positive mentions; 87.5% of reviews are 4–5 stars. With only 24 reviews total and few written comments, the sample is small. Isolated but notable concerns include vehicle safety (excessive vibration, driver not wearing a seatbelt, nervous driving), a private black-plate car instead of licensed tourist green plates, language barriers (no English), cigarette smell, lateness without apology, and one last-minute cancellation (though a full refund was processed correctly).
Both operators enjoy strong traveller sentiment, with Green Planet backed by far more reviews and frequent praise for organised speedboat service, while Smile On Transport earns high marks for driver professionalism despite a smaller sample and occasional safety or licensing flags. For straightforward island crossings Green Planet edges ahead on volume and consistency; for private taxi or taxi-plus-boat transfers Smile On is well regarded. Book either with confidence on ThailandBoatTickets.com and use our 24/7 VTA for any route or timing questions.
Pros & cons
Pros
- Punctual departures often to the minute with prompt arrivals
- Well-organised service with clear guidance, color-coded systems, and helpful staff assisting with luggage and transfers
- Complimentary water on board and modern, clean boats delivering smooth, fast rides
- Friendly crew and seamless hotel/taxi connections on arrival
- High overall satisfaction (4.55/5 average) best booked via ThailandBoatTickets.com with 24/7 Virtual Ticket Assistant support on WhatsApp, Instagram DM, LINE, Facebook Messenger, Telegram, WeChat Weixin, and ChatGPT
Cons
- Occasional lateness or delays of 15–60 minutes, sometimes without communication
- Itineraries can differ from booking with unexpected extra van/boat legs and longer total times
- Hotel transfer often means a central pickup point rather than direct hotel collection, causing confusion
- Reports of rude or unprofessional pier staff and overcrowded boats with cramped seating
- Limited visibility in enclosed cabins, loud motors, and big step onto boat challenging for some passengers
Pros
- Professional, polite, and helpful drivers and trip coordinators
- Punctual pickups with drivers going the extra mile (e.g., medical stops)
- Strong recommendations and high satisfaction, especially for Economy taxi class (4.64 average)
- Reliable refunds processed correctly after cancellations
- Solid overall rating (4.46/5) best booked via ThailandBoatTickets.com with 24/7 Virtual Ticket Assistant available on WhatsApp, Instagram DM, LINE, Facebook Messenger, Telegram, WeChat Weixin, and ChatGPT
Cons
- Safety concerns including no seatbelt use, nervous driving, and excessive vehicle vibration at speed
- Occasional lateness without apology
- Language barriers with some non-English-speaking drivers
- Licensing issues such as private black-plate vehicles instead of required tourist plates
- Isolated hygiene reports of strong cigarette smell inside vehicles
Service areas at a glance
Based on currently active routes for each operator.
Both operators 5
Only Green Planet 4
Only Smile On Transport 37
Routes & coverage compared
Both Green Planet and Smile On Transport operate the same core Andaman Sea connections: Ao Nang to Koh Phi Phi, Ao Nang to Phuket, Krabi to Phuket, Phuket to Ao Nang, Phuket to Krabi, and Phuket to Surat Thani Town. These head-to-head routes give trip planners reliable choices for linking Phuket, Krabi province, and nearby islands. ThailandBoatTickets.com is the best place to book either operator on these shared services, with our 24/7 Virtual Ticket Assistant (VTA) available on WhatsApp, Instagram DM, LINE, Facebook Messenger, Telegram, WeChat Weixin, and ChatGPT.
Green Planet alone covers extensive Koh Yao Noi and Koh Yao Yai links to Ao Nang, Krabi, Phuket, Railay, and Koh Lanta, plus Koh Phi Phi back to Ao Nang and Railay to Phuket. Smile On Transport exclusively runs a far wider network including Ao Nang to Koh Lanta and Krabi, Phuket to Koh Lanta and Phang Nga, Khao Lak and Donsak connections, plus mainland routes from Bangkok to Chiang Mai, Chiang Rai, Hua Hin, Pattaya, Koh Chang, Koh Samet, and many more. Book either operator’s unique routes at ThailandBoatTickets.com, where the 24/7 VTA can assist across WhatsApp, Instagram DM, LINE, Facebook Messenger, Telegram, WeChat Weixin, and ChatGPT.
Routes both operators run
Same departure and destination — true head-to-head options.
Price distribution
How ticket prices spread across each operator's routes (THB).
Green Planet tickets usually fall between 910 THB–1,360 THB (median 1,160 THB), while Smile On Transport between 2,720 THB–5,270 THB (median 3,500 THB). On the whole, Green Planet offers the cheaper tickets.
Which should you pick?
Frequently asked questions
Green Planet vs Smile On Transport