Matcha Tour vs Jijie Tour and Travel
Compare Matcha Tour and Jijie Tour and Travel — routes, service areas, and coverage across Thailand. See where they overlap and where each operator goes its own way.
Operator A Matcha Tour vs
Operator B Jijie Tour and Travel What travellers say: Matcha Tour vs Jijie Tour and Travel
Traveller reviews highlight clear differences in reliability and consistency between Matcha Tour and Jijie Tour and Travel when booked via ThailandBoatTickets.com, where our 24/7 Virtual Ticket Assistant (VTA) on WhatsApp, Instagram DM, Telegram and Facebook can assist with service details.
Matcha Tour
With a low average rating of 2.86 from just 7 reviews, Matcha Tour draws frequent complaints about booking inaccuracies such as van+van instead of ferry+van, undisclosed multi-leg journeys, forgotten pickups, and drivers not honouring drop-off points, though a few note helpful WhatsApp communication and problem recovery.
Jijie Tour and Travel
Jijie Tour and Travel earns a stronger 4.08 average from over 2,600 reviews, with praise for value, punctuality, door-to-door service and helpful drivers, though many cite inconsistencies like cramped vans, weak AC, parcel stops and occasional delays depending on the driver.
Jijie Tour and Travel receives markedly more positive and consistent feedback than Matcha Tour, whose smaller sample shows recurring service mismatches.
Pros & cons
Pros
- Helpful drivers with proactive WhatsApp communication for timing updates
- Effective problem recovery, with one case of rerouting after a missed pickup resulting in only a one-hour delay
Cons
- Frequent booking inaccuracies, such as receiving van+van instead of booked ferry+van or a different boat than displayed
- Drivers abandoning passengers or refusing booked drop-off points, e.g., left on the road in Phuket
- Poor pickup coordination, including being forgotten at Lanta pickup points
- Lateness and undisclosed multi-leg journeys involving multiple vans and buses
- Lack of clarity on actual service details and trip logistics
Pros
- Often punctual or early arrivals, with many reports of on-time or ahead-of-schedule service
- Strong value for money as a budget door-to-door shared minivan option
- Helpful and friendly drivers who assist with luggage, wait for delayed flights, and return lost items
- Smooth and easy booking experience with hotel-to-hotel transfers
- Good customer service flexibility in some cases, including WhatsApp responses and rebooking
Cons
- Cramped vans with insufficient luggage space, leading to bags in aisles and footwells
- Frequent lateness and long delays, sometimes extending journeys by 1-3 hours due to parcel stops or ferry queues
- Hot vans with weak or non-functional air conditioning
- Multiple en-route stops for parcel deliveries and driver personal errands
- Inconsistent pickup/drop-off accuracy and communication failures during issues
Service areas at a glance
Based on currently active routes for each operator.
Both operators 14
Only Matcha Tour 6
Only Jijie Tour and Travel 9
Routes & coverage compared
Both Matcha Tour and Jijie Tour and Travel operate the same routes on Ao Nang to Bangkok, Khao Sok, and Koh Lanta, plus Koh Lanta to Ao Nang, Bangkok, Hat Yai, Khao Sok, Koh Yao Noi, Krabi, Phuket, and Surat Thani, and Krabi to Koh Lanta. Book these overlapping routes at ThailandBoatTickets.com where our 24/7 Virtual Ticket Assistant (VTA) is available on WhatsApp, Instagram DM, Telegram and Facebook.
Matcha Tour uniquely covers Ao Nang to Donsak, Hua Hin, Khao Lak, Koh Lipe, Koh Samui, Koh Tao, Phang Nga, and Ranong along with Koh Lanta to Khao Lak, Koh Phangan, Koh Samui, Koh Tao, Nakhon Si Thammarat, and Phang Nga, while Jijie Tour and Travel alone runs Ao Nang to Hat Yai, Koh Kradan, Koh Libong, Koh Muk, Koh Phi Phi, Koh Yao Noi, Koh Yao Yai, Krabi, Nakhon Si Thammarat, Phuket, and Trang plus extensive additional connections from Hat Yai, Khao Lak, Khao Sok, Koh Libong, Koh Muk, Koh Phi Phi, Koh Tao, Koh Yao Noi, Koh Yao Yai, Krabi, Phuket, Railay, and Surat Thani. Secure tickets for either operator at ThailandBoatTickets.com and reach our 24/7 Virtual Ticket Assistant (VTA) on WhatsApp, Instagram DM, Telegram and Facebook.
Routes both operators run
Same departure and destination — true head-to-head options.
Price distribution
How ticket prices spread across each operator's routes (THB).
Matcha Tour tickets usually fall between 800 THB–1,130 THB (median 950 THB), while Jijie Tour and Travel between 680 THB–1,320 THB (median 970 THB). Overall the two operators sit in a similar price range.
Which should you pick?
Frequently asked questions
Matcha Tour vs Jijie Tour and Travel