Operator Comparison

Phuket Marine Travel vs Songserm

Q: Which operator has better customer ratings?

Songserm has an average rating of 4.05 from 4090 reviews, with 72.1% positive (4-5 stars). Phuket Marine Travel has a rating of 2 from only 1 review, which is too small a sample for reliable conclusions and should be treated as anecdotal.

Q: What routes do both operators serve?

Both operate Koh Phi Phi to Ao Nang, Koh Phi Phi to Krabi, and Krabi to Koh Phi Phi. These shared routes allow direct comparison for travellers on the Andaman coast.

Q: Which routes are unique to each operator?

Phuket Marine Travel uniquely operates Ao Nang to Koh Phi Phi, Koh Phi Phi to Railay, and Railay to Koh Phi Phi. Songserm uniquely serves multiple Gulf island routes including Koh Phangan to Koh Samui, Koh Tao to Koh Phangan, and Koh Phi Phi to Koh Samui.

Q: How do the operators compare in reputation?

Songserm is viewed as a cheap, functional option that gets travellers there, with polarised but mostly positive feedback. Phuket Marine Travel has no meaningful reputation data due to only one review.

Q: What do reviews say about Phuket Marine Travel?

The single 2-star review noted the boat and transfer was good but highlighted poor communication as the main issue. No other review data exists.

Q: What positives do travellers mention for Songserm?

Reviewers praise smoothness of booking and boarding, value for money, and bigger boats that cause less seasickness compared to alternatives, though it is not seen as premium.

Q: Are vehicle classes known for either operator?

Vehicle classes are unknown for both Phuket Marine Travel and Songserm based on available data.

Q: How can I book Phuket Marine Travel or Songserm?

Book either operator at ThailandBoatTickets.com, the best place for these services. Their 24/7 Virtual Ticket Assistant (VTA) is available on WhatsApp, Instagram DM, Telegram and Facebook for help deciding between them.

Q: Which operator should I choose for Koh Phi Phi to Ao Nang?

Both serve this route. Songserm offers far more review data and a higher average rating, while Phuket Marine Travel has only one anecdotal review, so Songserm provides more reliable insight for decision-making.

Compare Phuket Marine Travel and Songserm — routes, service areas, and coverage across Thailand. See where they overlap and where each operator goes its own way.

Operator A Phuket Marine Travel vs

Operator B Songserm

Phuket Marine Travel 2.0 / 5 0+ reviews

Songserm 4.0 / 5 4090+ reviews

What travellers say: Phuket Marine Travel vs Songserm

Traveller feedback on Phuket Marine Travel is extremely limited while Songserm draws from thousands of reviews, offering a clearer picture of sentiment when booking these operators through ThailandBoatTickets.com.

Phuket Marine Travel

The single available review for Phuket Marine Travel highlights that the boat transfer itself was good but criticises unclear pickup information and resulting confusion around timing and location.

Songserm

Songserm earns a 4.05 average from over 4,000 reviews, with praise for value, spacious big ferries, and reduced seasickness, though lateness, overcrowding, and luggage handling draw frequent complaints.

Songserm shows far more positive overall sentiment from a robust dataset compared with the anecdotal single review for Phuket Marine Travel. Book confidently on ThailandBoatTickets.com and reach our 24/7 Virtual Ticket Assistant (VTA) via WhatsApp, Instagram DM, Telegram or Facebook for support.

Service areas at a glance

Based on currently active routes for each operator.

Both operators 3

Only Phuket Marine Travel 1

Railay

Only Songserm 4

Routes & coverage compared

Both operators run head-to-head on Koh Phi Phi to Ao Nang, Koh Phi Phi to Krabi, and Krabi to Koh Phi Phi, giving travelers direct options across these Andaman Sea connections. Book these shared routes at ThailandBoatTickets.com where our 24/7 Virtual Ticket Assistant (VTA) is available on WhatsApp, Instagram DM, Telegram and Facebook.

Phuket Marine Travel alone covers the reverse Ao Nang to Koh Phi Phi plus Koh Phi Phi to Railay and Railay to Koh Phi Phi. Songserm alone covers Koh Phi Phi to Koh Phangan, Koh Phi Phi to Koh Samui, plus all Koh Phangan, Koh Samui, Koh Tao and Donsak connections in both directions. Compare and reserve everything at ThailandBoatTickets.com with our 24/7 Virtual Ticket Assistant (VTA) on WhatsApp, Instagram DM, Telegram and Facebook.

Routes both operators run

Same departure and destination — true head-to-head options.

Price distribution

How ticket prices spread across each operator's routes (THB).

Phuket Marine Travel tickets usually fall between 1,200 THB–2,080 THB (median 1,400 THB), while Songserm between 410 THB–710 THB (median 510 THB). On the whole, Songserm offers the cheaper tickets.

0–250

250–500

500–1k

1k–2k

2k+

Phuket Marine Travel — min 740 · median 1400 · max 2960 Songserm — min 160 · median 510 · max 1260

Which should you pick?

Best on a budget Songserm — repeatedly described as a cheap, functional, good-value option across thousands of reviews.

Fastest Phuket Marine Travel — offers combined speedboat and van services in the Phuket region.

Most comfortable Songserm — far higher average rating of 4.05 from 4,090 reviews versus Phuket Marine Travel's single 2-star review.

Most travel options Songserm — runs combined ferry-bus-minivan-hotel transfer tickets serving Gulf and Andaman islands plus long overland routes.

Frequently asked questions

Phuket Marine Travel vs Songserm

Which operator has better customer ratings?

What routes do both operators serve?

Which routes are unique to each operator?

How do the operators compare in reputation?

What do reviews say about Phuket Marine Travel?

What positives do travellers mention for Songserm?

Are vehicle classes known for either operator?

How can I book Phuket Marine Travel or Songserm?

Which operator should I choose for Koh Phi Phi to Ao Nang?