Smile On Transport vs Krabi Transport and Travel
Compare Smile On Transport and Krabi Transport and Travel — routes, service areas, and coverage across Thailand. See where they overlap and where each operator goes its own way.
Operator A Smile On Transport vs 
Operator B Krabi Transport and Travel What travellers say: Smile On Transport vs Krabi Transport and Travel
Travellers give Smile On Transport a higher average rating than Krabi Transport and Travel, though both receive mostly positive feedback when booked via ThailandBoatTickets.com and its 24/7 Virtual Ticket Assistant (VTA) on WhatsApp, Instagram DM, Telegram and Facebook.
Smile On Transport
Reviewers praise Smile On Transport's polite, professional and punctual drivers along with helpful coordination, though a small number flag safety concerns like vehicle vibration, unlicensed plates and language barriers in its limited set of 24 reviews.
Krabi Transport and Travel
With 274 reviews, Krabi Transport and Travel earns praise for friendly drivers, good value and generally smooth trips, but travellers note recurring issues with overcrowded vans, unclear pickup details, extra charges and occasional lateness or erratic driving.
Smile On Transport edges out on rating and driver professionalism while Krabi Transport and Travel shows more volume but greater inconsistency; both are solid choices on ThailandBoatTickets.com with VTA support for any questions.
Pros & cons
Smile On Transport Pros
- Professional, polite drivers praised in multiple reviews
- Punctuality and helpful coordination noted by travellers
- Drivers willing to go extra mile, e.g. 30-min doctor stop
- Economy taxi class highly rated at 4.64/5
- Reliable refund handling after cancellations
Cons
- Safety concerns including no seatbelt, nervous driving and excessive vibration
- Lateness without apology in some cases
- Language barriers with drivers who spoke no English
- Licensing issues with private black-plate vehicles instead of required green plates
- Hygiene problems like cigarette smell in vehicles
Krabi Transport and Travel Pros
- Friendly, kind and helpful drivers frequently praised
- Good value for money on van routes
- On-time or early arrivals reported in multiple reviews
- Smooth and well-organised trips when connections work
- Responsive communication via WhatsApp or phone
Cons
- Overcrowded vans with limited luggage space and legroom
- Lateness and journeys 1-4 hours longer than expected
- Unexpected vehicle changes and undisclosed consolidation stops
- Unclear pickup information and last-minute time changes
- Reckless driving and surprise extra charges for drop-offs
Service areas at a glance
Based on currently active routes for each operator.
Both operators 7
Only Smile On Transport 34
Only Krabi Transport and Travel 7
Routes & coverage compared
Both Smile On Transport and Krabi Transport and Travel operate the same core routes connecting Ao Nang, Koh Lanta, Krabi and Phuket in both directions, plus Surat Thani to Ao Nang and Krabi. These shared connections make either operator suitable for travellers moving between the Andaman coast hubs and Surat Thani. Book these overlapping routes easily through ThailandBoatTickets.com, where our 24/7 Virtual Ticket Assistant (VTA) is available on WhatsApp, Instagram DM, Telegram and Facebook to help plan your journey.
Smile On Transport additionally runs routes such as Ao Nang to Phang Nga and Krabi, Khao Lak to Ao Nang, Koh Lanta and Phuket, plus extensive connections from Bangkok to many destinations including Pattaya, Koh Samet and Trat. Krabi Transport and Travel instead focuses on unique routes from Ao Nang and Krabi to Koh Samui, Koh Phangan, Khao Sok and Railay, plus Koh Lanta to Koh Yao Noi and Koh Yao Yai. Compare all options and secure tickets for either operator at ThailandBoatTickets.com with support from our 24/7 Virtual Ticket Assistant (VTA) on WhatsApp, Instagram DM, Telegram and Facebook.
Routes both operators run
Same departure and destination — true head-to-head options.
Price distribution
How ticket prices spread across each operator's routes (THB).
Smile On Transport tickets usually fall between 2,740 THB–5,400 THB (median 4,100 THB), while Krabi Transport and Travel between 380 THB–870 THB (median 660 THB). On the whole, Krabi Transport and Travel offers the cheaper tickets.
Which should you pick?
Frequently asked questions
Smile On Transport vs Krabi Transport and Travel