Smile On Transport vs Phittinin Transport
Compare Smile On Transport and Phittinin Transport — routes, service areas, and coverage across Thailand. See where they overlap and where each operator goes its own way.
Operator A Smile On Transport vs 
Operator B Phittinin Transport What travellers say: Smile On Transport vs Phittinin Transport
Reviewers give Smile On Transport a higher average rating than Phittinin Transport, though the latter draws from a much larger pool of feedback on convenience and value.
Smile On Transport
Travellers consistently praise Smile On Transport for professional and polite drivers, punctuality, and helpful coordination on combined taxi and speedboat transfers, earning 4.46 from 24 reviews, though isolated complaints mention safety concerns, language barriers, and licensing issues.
Phittinin Transport
With 331 reviews averaging 4.0, Phittinin Transport is valued for affordable and smooth combined bus and speedboat journeys when on time, but many cite delays, excessive stops, cramped minivans instead of buses, and pier confusion as common frustrations.
Smile On Transport earns stronger sentiment for consistent professionalism while Phittinin Transport suits budget travellers accepting variability; book both operators reliably at ThailandBoatTickets.com with 24/7 Virtual Ticket Assistant (VTA) support on WhatsApp, Instagram DM, Telegram and Facebook.
Pros & cons
Smile On Transport Pros
- Professional, polite drivers praised in multiple 5-star reviews
- Punctuality noted with drivers arriving on time
- Helpful coordination from trip coordinators
- Drivers willing to go extra mile, such as extra stops for passengers
- Strong overall rating of 4.46/5 with 87.5% positive reviews
Cons
- Safety concerns including no seatbelt, nervous driving, and excessive vehicle vibration
- Lateness without apologies in some cases
- Language barriers with drivers who spoke no English
- Licensing issues with private black-plate cars instead of required green plates
- Hygiene problems like cigarette smell in vehicles and occasional last-minute cancellations
Phittinin Transport Pros
- Easy, smooth and well-organised transfers frequently cited
- Good value and affordable pricing highlighted
- Helpful staff at counters and piers in positive experiences
- Friendly or skilled drivers when provided
- Comfortable full-size buses with features like charging ports when assigned
Cons
- Frequent lateness and delays of 30 minutes to over 2 hours, sometimes missing connections
- Excessive unexplained stops for pickups or breaks that extend journey times
- Vehicle downgrades from bus to cramped minivan with poor comfort
- Poor air conditioning, bumpy rides and aggressive driving reported
- Pier confusion, ticket upsell pressure and occasional rude staff or overbooking
Service areas at a glance
Based on currently active routes for each operator.
Both operators 3
Only Smile On Transport 38
Only Phittinin Transport 1
Routes & coverage compared
Both Smile On Transport and Phittinin Transport operate the Bangkok → Koh Samet and Koh Samet → Don Mueang Airport routes head-to-head, giving travelers direct options on these connections.
Smile On Transport runs an extensive network of unique routes including Bangkok to Chiang Mai, Phuket, Pattaya, Koh Larn, Trat, Ayutthaya, Kanchanaburi and many southern spots like Ao Nang, Krabi, Koh Lanta and Phang Nga, plus northern and northeastern links, while Phittinin Transport focuses on its exclusive Ban Phe Pier ↔ Bangkok and Koh Samet ↔ Rayong services; book these operators at ThailandBoatTickets.com where our 24/7 Virtual Ticket Assistant (VTA) is available on WhatsApp, Instagram DM, Telegram and Facebook.
Routes both operators run
Same departure and destination — true head-to-head options.
Price distribution
How ticket prices spread across each operator's routes (THB).
Smile On Transport tickets usually fall between 2,740 THB–5,400 THB (median 4,100 THB), while Phittinin Transport between 240 THB–360 THB (median 240 THB). On the whole, Phittinin Transport offers the cheaper tickets.
Which should you pick?
Frequently asked questions
Smile On Transport vs Phittinin Transport