Songserm vs Phi Phi Logistic and Tour
Compare Songserm and Phi Phi Logistic and Tour — routes, service areas, and coverage across Thailand. See where they overlap and where each operator goes its own way.
Operator A Songserm vs 
Operator B Phi Phi Logistic and Tour What travellers say: Songserm vs Phi Phi Logistic and Tour
Traveller reviews show Phi Phi Logistic and Tour earning a higher average rating than Songserm, with both operators receiving mostly positive feedback for their Thailand ferry services.
Songserm
Songserm earns an average rating of 4.05 from 4,090 reviews, with reviewers consistently praising its value for money, spacious big ferries that reduce seasickness compared to smaller vessels, smooth bookings, and helpful staff on many trips, while noting frequent delays, chaotic luggage handling, overcrowding, and ageing vehicles as common drawbacks.
Phi Phi Logistic and Tour
Phi Phi Logistic and Tour achieves a stronger average rating of 4.57 from 289 reviews, where travellers highlight smooth and punctual speedboat journeys, friendly and helpful staff who assist with luggage, and overall ease for first-timers, though a minority cite issues like heat, overcrowding on busy boats, and occasional late departures.
Phi Phi Logistic and Tour draws more consistently high praise for its focused speedboat routes, while Songserm appeals as a budget option despite mixed reliability experiences. Both operators can be booked seamlessly at ThailandBoatTickets.com, supported by our 24/7 Virtual Ticket Assistant (VTA) on WhatsApp, Instagram DM, Telegram and Facebook.
Pros & cons
Songserm Pros
- Cheap and good value for money, often the lowest-priced option
- Smooth booking/boarding with QR-code check-in and easy processes
- On-time performance when achieved; many short positive reviews note timely departures/arrivals
- Big ferries offer space to lie down, multiple decks, indoor AC and outdoor seating; less seasickness than catamarans
- Helpful staff for luggage and passenger assistance; flexible rebooking and support for changes/refunds
Cons
- Frequent lateness and delays (30 min–1.5+ hours common); journeys often exceed advertised times
- Disorganized luggage handling with no tagging; bags piled on deck, risk of damage, loss or wet items
- Overcrowding on boats; insufficient seats, people on floors or in sun
- Old/worn vehicles with dirty toilets, smells, broken AC (freezing or non-working), and pest sightings
- Poor communication on multi-leg trips; unannounced changes, extra hidden charges for transfers, and rude staff at some piers
Phi Phi Logistic and Tour Pros
- Smooth and fast speedboat journeys with good punctuality when on schedule
- Friendly, helpful staff who assist with luggage loading/unloading and guide first-time travellers
- Professional conduct and quick check-in praised in multiple reviews
- Capable handling of rough-sea conditions noted by some reviewers
Cons
- Boats can be hot with poor ventilation, especially in sun or when full
- Overcrowding and overbooking common; boats described as too small or full, leading to discomfort
- Occasional late departures and long waits at piers
- Confusing check-in (often under different company name) and transfer/communication issues; some itinerary mismatches like wrong piers
Service areas at a glance
Based on currently active routes for each operator.
Both operators 2
Only Songserm 5
Only Phi Phi Logistic and Tour 3
Routes & coverage compared
Both operators run head-to-head on the Koh Phi Phi to Krabi route in both directions, giving trip planners direct options between these destinations. Book these shared routes easily on ThailandBoatTickets.com, where our 24/7 Virtual Ticket Assistant (VTA) is available on WhatsApp, Instagram DM, Telegram and Facebook to help with schedules and tickets.
Songserm uniquely covers an extensive network including Koh Phangan to Koh Samui, Koh Phangan to Koh Tao, Koh Phi Phi to Ao Nang, Koh Phi Phi to Koh Phangan, Koh Phi Phi to Koh Samui, Koh Samui to Koh Phangan, Koh Samui to Koh Tao, Koh Tao to Donsak, Koh Tao to Koh Phangan and Koh Tao to Koh Samui, while Phi Phi Logistic and Tour operates its own routes on Koh Phi Phi to Phuket, Phuket to Koh Phi Phi and Phuket to Rassada Pier. Plan and book any of these exclusive connections on ThailandBoatTickets.com using our 24/7 Virtual Ticket Assistant (VTA) via WhatsApp, Instagram DM, Telegram or Facebook.
Routes both operators run
Same departure and destination — true head-to-head options.
Price distribution
How ticket prices spread across each operator's routes (THB).
Songserm tickets usually fall between 410 THB–710 THB (median 510 THB), while Phi Phi Logistic and Tour between 850 THB–1,260 THB (median 920 THB). On the whole, Songserm offers the cheaper tickets.
Which should you pick?
Frequently asked questions
Songserm vs Phi Phi Logistic and Tour