Andaman Shuttle vs Smile On Transport

Both operators score well, but the volume and consistency of feedback differ clearly.

• Andaman Shuttle holds a 4.64 average from 495 reviews, with 91.1% of travellers giving 4–5 stars and only 3.2% giving 1–2 stars. Sentiment is described as consistently positive across most vehicle classes.
• Smile On Transport scores a solid 4.46 from 24 reviews, with 87.5% positive (4–5 stars) and a single 2-star review among them. The smaller sample still shows a strongly favourable majority.

If you want the larger body of traveller feedback behind your choice, Andaman Shuttle currently leads. Compare live options and book either operator on ThailandBoatTickets.com, where our 24/7 Virtual Ticket Assistant (VTA) can help on WhatsApp, Instagram DM, LINE, Facebook Messenger, Telegram, WeChat Weixin, or ChatGPT.

Both cover ferries, speedboats, and vans, but the mix of classes is different.

• Andaman Shuttle lists a wide range including Bus, Comfort 3pax/4pax, Comfort Car 3pax, Ferry, Intercity, Long Tail Boat 6pax, Longtail Boat, Luxury Van, Minibus, Speedboat, Standard, Standard 3pax, Van, Van 9pax, and VIP Van 9pax. Travellers often mention comfortable seats and clean vehicles.
• Smile On Transport focuses on Economy, Economy 2pax/3pax, Ferry (including Ferry 3pax/4pax/9pax), Private Speedboat 10pax, Speedboat (and 2pax/4pax/9pax variants), SUV, SUV 4pax, Van, Van 10pax, and Van 9pax.

If you need long-tail boats, luxury or VIP vans, or minibus-style options, Andaman Shuttle has more of those classes listed. For private speedboats or economy-focused taxis and SUVs, Smile On Transport is a strong match. Check both side by side on ThailandBoatTickets.com before you decide.

Andaman Shuttle currently shows a much larger exclusive route list, especially for island and southern Andaman connections, while Smile On Transport adds useful Bangkok-area and Phang Nga links.

Shared routes both operate include popular pairs such as Ao Nang ↔ Krabi, Ao Nang ↔ Phuket, Bangkok → Koh Chang, Krabi ↔ Phuket, Pattaya ↔ Koh Chang, Surat Thani → Donsak, and several others across the listed shared service areas.

• Only Andaman Shuttle runs many extra legs such as Bangkok to Koh Samui / Koh Phangan / Koh Tao, Ao Nang to Khao Sok or Railay, Hat Yai to multiple southern hubs, Koh Phi Phi → Krabi, and extensive Pattaya / Rayong / Koh Samet / Koh Chang links.
• Only Smile On Transport covers routes such as Ao Nang → Koh Lanta / Koh Phi Phi / Phang Nga, Bangkok to Chiang Mai / Chiang Rai / Hua Hin / Pattaya / Phuket / Trat, Khao Lak connections, Koh Lanta to Phuket or Krabi, and several Ayutthaya / Kanchanaburi / Don Mueang style transfers.

Match your exact origin and destination on ThailandBoatTickets.com so you only see operators that actually serve that pair.

Review themes are positive for both, with slightly different emphasis.

• Andaman Shuttle travellers most often highlight drivers (friendly, kind, patient, safe, courteous) and comfort (comfortable seats, spacious, clean vehicles). Ferry Standard scores especially high among reviewed classes. Reliability and punctuality are frequently mentioned, with only a small recurring set of notes about pickup timing, driving style, or pricing.
• Smile On Transport feedback (from a smaller written sample) praises professional and polite drivers, punctuality, helpful trip coordination, and moments where staff go the extra mile. Keyword mentions of drivers appear often in the positive reviews.

Both earn strong overall satisfaction. Read the latest traveller notes and compare vehicle classes when you book on ThailandBoatTickets.com.

Both can work for families and small groups; the best fit depends on the vehicle class you need and the route.

• Andaman Shuttle offers Comfort 3pax/4pax, Van 9pax, VIP Van 9pax, Luxury Van, Minibus, and Long Tail Boat 6pax options, plus standard ferries and speedboats. Higher comfort and multi-pax van classes suit families who want more space.
• Smile On Transport lists Economy 2pax/3pax, Ferry 3pax/4pax/9pax, Speedboat 2pax/4pax/9pax, Private Speedboat 10pax, SUV 4pax, Van 9pax, and Van 10pax — useful if you prefer a private speedboat or a larger van/SUV for the group.

On shared routes such as Phuket–Krabi or Bangkok–Koh Chang, compare the exact class and capacity. Book through ThailandBoatTickets.com so you can filter by group size; our 24/7 Virtual Ticket Assistant is available on WhatsApp, LINE, Telegram, and other messaging apps if you need help choosing.

Both operators serve key Andaman coast links, but exclusive legs differ.

Shared routes include Ao Nang → Krabi, Ao Nang → Phuket, Krabi → Phuket, Phuket → Ao Nang, and Phuket → Krabi. On those, you can compare ratings, vehicle class, and schedule side by side.

• Andaman Shuttle alone also runs Ao Nang → Bangkok / Hat Yai / Khao Sok / Railay, Krabi → Hat Yai / Khao Sok / Koh Phi Phi / Railay, Phuket → Hat Yai, plus Railay links and more.
• Smile On Transport alone offers Ao Nang → Koh Lanta / Koh Phi Phi / Phang Nga, Krabi → Ao Nang / Koh Lanta / Phang Nga, Phuket → Donsak / Khao Lak / Koh Lanta / Phang Nga, and related Phang Nga and Khao Lak legs.

If your trip stays on the shared Ao Nang–Krabi–Phuket triangle, either can work; for Koh Lanta, Phang Nga, or Railay extensions, check which operator actually lists that leg. All of this is easy to filter on ThailandBoatTickets.com.

Both appear on several eastern and Bangkok-linked routes, with different exclusive coverage.

Shared examples include Bangkok → Koh Chang, Bangkok → Koh Larn, Bangkok → Suvarnabhumi Airport, Koh Chang → Pattaya, Koh Chang → Suvarnabhumi Airport, Koh Samet → Bangkok, Pattaya → Hua Hin, and Pattaya → Koh Chang.

• Andaman Shuttle exclusively lists many Ban Phe Pier, Rayong, Koh Samet, Koh Chang, Chanthaburi, and extended Pattaya legs (for example Ban Phe Pier → Koh Chang / Pattaya / Rayong, Koh Chang → Chanthaburi / Hua Hin / Koh Samet / Rayong, Pattaya → Koh Samet / Rayong / Trat, and more).
• Smile On Transport exclusively adds Bangkok → Chanthaburi / Pattaya / Rayong / Trat / Koh Samet, Pattaya → Don Mueang Airport / Koh Larn, Koh Chang → Trat, Trat → Bangkok / Koh Chang, and Rayong → Bangkok among others.

Match your exact pier or city pair on ThailandBoatTickets.com to see which operator (or both) is available for that day.

Most feedback is positive, but each operator has a small set of recurring notes from travellers.

• For Andaman Shuttle, overall negatives are low (3.2% 1–2 star). The research summary notes a small but recurring set of comments around pickup timing, driving style, and pricing, even while drivers and comfort are widely praised.
• For Smile On Transport, the sample is smaller (24 reviews). The summary states that the few negative reviews raise notable concerns about vehicle safety, licensing, and driver communication, even though the majority of customers report satisfaction and no 1-star reviews appear in the breakdown.

Use these points as context rather than deal-breakers: check the latest reviews and the specific vehicle class when you book. ThailandBoatTickets.com surfaces operator details clearly so you can decide with the full picture.

Both list private-style and multi-passenger options; the labels differ.

• Andaman Shuttle includes Comfort 3pax/4pax, Comfort Car 3pax, Luxury Van, VIP Van 9pax, Van 9pax, and Long Tail Boat 6pax alongside ferries and speedboats — useful if you want a more comfortable or exclusive van/boat feel.
• Smile On Transport explicitly lists Private Speedboat 10pax, Speedboat 2pax/4pax/9pax, SUV / SUV 4pax, Van 9pax / Van 10pax, and Economy 2pax/3pax classes, which suit travellers looking for a dedicated vehicle or small private boat.

Neither summary ranks one as universally “more premium,” so compare the exact class name, capacity, and reviews for your route. Book on ThailandBoatTickets.com and message our 24/7 Virtual Ticket Assistant on WhatsApp, Instagram DM, LINE, Facebook Messenger, Telegram, WeChat Weixin, or ChatGPT if you want help picking between van, SUV, or private speedboat options.

Start with your route, then weigh review volume and vehicle class.

• Choose Andaman Shuttle when you need the broader exclusive network (many Koh Samui / Phangan / Tao, Khao Sok, Railay, Hat Yai, and eastern island links), prefer the higher review count (495 at 4.64), or want Comfort, Luxury Van, VIP Van, Minibus, or long-tail options.
• Choose Smile On Transport when your itinerary matches their exclusive legs (Phang Nga, many Bangkok city and northern/eastern city transfers, certain Koh Lanta and Khao Lak links, private speedboat classes) or you like their Economy / SUV / private speedboat mix at a still-solid 4.46 from 24 reviews.
• On shared routes, compare both: check departure times, vehicle class, and the latest traveller comments side by side.

The simplest way is to enter your trip on ThailandBoatTickets.com — the best place to book either operator — and use the filters plus our 24/7 Virtual Ticket Assistant across WhatsApp, LINE, Telegram, and other chat apps to finalise with confidence.

Use the Virtual Ticket Assistant from ThailandBoatTickets.com and book tickets for Andaman Shuttle and Smile On Transport directly in the chat via WhatsApp, Instagram, LINE, Messenger, Telegram, WeChat Weixin, and ChatGPT — including places like Ao Nang, Bangkok, and Chanthaburi.